FAQ's

Below listed the most frequently asked questions, please check. They may be helpful for you to know more about shopping on Cheapshoesf1.com.

 

 

Q1: Which payment terms you accept?

A: We accept Credit Card, online or offline money transfer. Paying by money transfer, we offer 10% discount for the total. For the details, you can conact our sales representatives. 

 

Q2: Why are your goods so cheap?

A: All the items on our website are replicas. We secure the high quality for every item we send. And we're doing wholesale mostly, so the price are lower than other retail stores. 

 

Q3: Is there minimum order for ordering on your site?

A: There is no minimum order on our website. You can order even one item. And more you order, more discount you'll get for the shipping.

 

Q4: Do you offer free shipping?

A: All orders free shipping world wide!

 

Q5: Why is my transaction refused? 

A: The most common reason is that the address you entered is not the same address on your credit card. A simple typing error may also cause the transaction refused, including entering the wrong credit card number, country, expiration date or incorrect CVN-code (the security number on the back of your card). If that happens, try again with the correct billing address. If all is correct, the reason may be that your credit card center refused the payment to secure the safety of your card. Then you need to contact them to confirm the payment before you pay. The payment will go through then.

 

Tips for making a successful payment: 

Make sure your credit card has the sufficient balance

Make sure your credit card is still not over its limit

Make sure your credit card has not expired

Make sure you typed the name correctly on the front of the card

 

Q6: How many days will I receive my order?

Usually, the order is shipped out in 24-48 hours after the payment is confirmed.The delivery time differs from countries, you can contact our sales representatives for more information!

 

Q7: If the goods I ordered is not available? What should I do?

A: If goods not available, we'll contact you immediately, usually through email. Please leave a valid email so that we could reach you. Then, please send the replacement(s) for the unavailable item(s), either picture(s) or item code(s) are ok. Your prompt reply is high appreciated, so that we could ship out the order asap.

 

Q8: Is your site secure?

A: YES. We promise to protect your personal information. Any page at burton.com that asks you for personal information is highly secure. Our secure servers protect your information using advanced encryption and firewall technology throughout the ordering process. Most browsers will show a lock icon in the bottom status bar on secure pages. Look for this icon on any web page that asks for your personal information. To further ensure your security, we use state-of-the-art SSL (Secure Sockets Layer) encryption to protect your personal information from unauthorized use.

 

For more questions, please reach us by email: tinaztm115@outlook.com.